When striving to refurbish your business phone system, you will understand first about VoIP telephony (Voice Over Internet Protocol).
This technology substitutes the traditional telephone network connections by using the Internet to transmit voice calls. Then you will learn about Unified Communications, which is a combination of technologies enclosed in marketing-speak.
VoIP means one technology, which transmits Voice over the internet, but UC means a diversity of things, which also include VoIP features.
Another good approach? Think Unified Communications as tools that count on a VoIP framework.
VoIP advances the technology to make and receive telephone calls from a PSTN or the good old landline system to the Internet.
Phone connections inside the premises run over the same network as your machines rather than the distinct network as they managed in the old days.
Using a data networking system to move from the telephone on your table across the Internet to the telephone on someone else’s desk decreases cost, adds speed and makes your telephone system more flexible.
Unified communications vs VoIP
Unfortunately, businesspeople and the media use these two technologies correspondently. However, not many people recognize the association between these two products or even if there is a difference between them. Below we will discuss the differences between unified communications and VoIP.
The greatest and most significant difference between the UC and VoIP technologies is the principal focus. VoIP concentrates on Internet-based voice calling. Unified communication indicates enterprise-wide communication.
Many VoIP providers offer many UC features in the plans, as extra add-ons or paid upgrades. VoIP provider like XenVoice offers these services without any additional costs with a tiered pricing plan.
The broad bulk of unified communication products, in turn, depend on VoIP as the core support.
As shifting to new technologies comes with a cost, updating your existing telephone system will also come with a cost.
As VoIP does not require any additional hardware, you do not require much to get started with VoIP telephony. The only expense you need to incur is on your internet bill.
XenVoice offers a free trial for it’s subscribing where they can get a hands-on experience of the VoIP telephony with free minutes of calling.
Deploying a UC system may take longer and can be costlier than VoIP. A total organization communication update will consider the size of the business, a number of tools included, other features and upgrades.
A unified communication system takes longer than a VoIP system to be implemented. It has vast features and needs a complex user interface to operate.
This can also be achieved in VoIP, as providers like XenVoice present UC features with the same user interactions and other prominent features.
Choosing one for your business:
Whether you choose VoIP or UC depending on your specific business needs. If you are only looking for an inexpensive option to your current telephone system, hosted VoIP solutions are the best option with price starting @ $4.99 per month.
If you are interested in promoting collaboration, modifying decision-making processes and streamlining work culture, Unified Communication products are a good bet.