In the 21st century, the traditional rules of marketing have evolved beyond the ‘call inform and wait’ model and businesses today increasingly desire proactive communication solutions over the traditional reactive ones.
VoIP integration helps businesses employees will need to tie in with their customer domains to stay progressive with the company’s marketing strategy and hold over prospective clients without missing on crucial notifications.
“What is important is seldom urgent and what is urgent is seldom important.”
Business owners often struggle while deciding between the most urgent and utterly important tasks and VoIP integration helps businesses fill the current communication gaps by making SIP protocols a key feature in its list of myriad offerings.
Typically, a business executive can always put urgent calls on hold, in order to respond to the important ones. XenVoice’s multichannel notification feature is made to bridge the gap and allows a user to get notified across multiple channels and platforms regarding the most “important” leads.
Today, running a successful business requires great efforts not just across client servicing but also in areas like client communication across multiple communication channels.
Businesses need to set up an integrated platform to actuate improved growth prospects and scalability, thereby allowing employees to cut down costs and improve customer experience to several notches.
A business solution like slack for business and integrated communication systems from Xenvoice are specifically designed to notify users about the important calls even when they are not around their business setups.
Here are a few benefits of enterprise application integration and multichannel notification.
Improved management, lesser pain
Platform integration and multi-channel notification help users increase interoperability and convenience across multiple channels. In today’s business world, where agility stands out as the most crucial enterprise requirement, having an integrated user platform enables employees to get access to all the crucial information without having to switch across multiple tabs or applications.
Workflow Efficiency to The Top
Integrated business applications help users to save their efforts and crucial timeline by improving user’s efficiency across multiple business processes and enhance team productivity by a great extent. By using multi-channel collaborations, users can stay live with their mobile devices and never ever miss out on crucial time bound notifications.
The multichannel notification makes business communication a lot easier, allowing employees to stay highly proactive and better functional across their designated customer space. Team members can exercise higher control on productive engagements, thus ensuring higher growth rate in established and new-found customer grounds.
An integrated platform helps employees easily address the emerging market trends from a single application interface without having to go through the hassle of managing multiple platforms at the same time.
Increased Functional Value for Your Business Success
With cloud platforms emerging as new advancing standards for workplace productivity, decision-makers are also investing in better integration solutions to realize all-inclusive benefits through all their human and infrastructural resources.
VoIP integration and communication channeling help businesses notch up their organizational proficiencies to several degrees, making their employees turn more productive within lesser required efforts and time.
Session Initiation Protocol (SIP) Integration
SIP is a modern communications protocol in a growing enterprise domain which Xenvoice employs to improve multimedia communication across various integrated platforms for a commercial business environment.
SIP VoIP allows for video and voice-based telecommunication and is often ranked as the enabling technology to collaborate with the VoIP system to deliver advanced marketing potential for its users.
Monetary and Efficiency Gain
With extensive integration of business applications users not only get increased exposure to all the IT-based data and facilities but also achieves improved mobility. Users can communicate either through their personal or professional devices and realize improved client servicing for their respective companies.
Multi-channel integration streamlines user activity and allows him to stay highly productive by employing easy information access directly from multiple business applications into a unified easy-to-use interface.
Team leaders and employees can now have a better knowledge of user queries and potential leads. They can easily respond and pick up newer opportunities without the need for their traditional office setup and office infrastructure. By integrating all the concerned business processes onto a single unified business platform, users can deliver better without worrying about efficiency interceptors like lack of required configuration or being away from the designated location.