Shopify is one of the largest eCommerce platforms that has helped numerous startups to power their online stores.
It’s easy to setup, secure and customizable to your business needs.
If you already have an eCommerce store, then congratulations. If not, then this is the right time to start one.
According to Statista, the global eCommerce sales are expected to hit $4.5 trillion in 2021.
Though eCommerce has huge potential in terms of increased business revenue, there are many hindrances too. And, managing the gigantic customer data is the biggest among them.
So, if you want to fully leverage the power of an eCommerce store, you must integrate your business phone system (here XenVoice) with your Shopify application.
How XenVoice Integration with Shopify Can Benefit You?
Address Customer Queries Faster
Customers are always in a hurry. They just don’t like to wait and want a fast resolution of their queries. Integrating XenVoice and Shopify allows you to access the customer profiles with just one click and get the complete view.
This helps you to solve their queries upfront instead of making them wait or promising them to call back. Help your customers take the right decision and make them feel important.
Boost Employee Productivity
An effective customer care call can make or break a sale. To incline the customer’s desire with your business goal, it is essential that you offer the right solution at every phase of the buying cycle.
Accessing customer profile including the order status while on call ensures that you deliver fast responses to your customers. This helps to boost the productivity of your business and multiply your ECommerce conversions.
Manage Your Data Better
XenVoice integration with Shopify allows you to access all your customer data while on call. This helps you to save a significant amount of time on data management and utilize that on other creative tasks that are more meaningful to your business.
How to Integrate Shopify with XenVoice?
You can integrate XenVoice and Shopify through Zapier. Zapier allows you to connect your online store with your favorite apps and helps you manage everyday business tasks better.
XenVoice Integration with Zapier
For integrating XenVoice with Zapier, first of all, you need to generate a unique key from your XenVoice Account Settings.
After that login to your Zapier account and create a trigger that will push the data to the concerned file. You can complete the process by following the step by step integration process from here.
Zapier Integration with Shopify
Integrate Zapier with Shopify is a simple process and you don’t need any coding skills to do that. Combination of triggers and actions called Zaps are created to connect your apps and automate the tasks in the backend.
Check out this help document from Zapier to know more details.
Gone are the days when managing an eCommerce business was a mammoth task. With XenVoice Shopify integration, now monitor your customer data better and spend time on doing things that will expedite your business growth.